Delivery and returns

Delivery

The order processing time is currently 48 working hours.

Depending on the shipping method selected, the delivery time of your order may vary:

🇫🇷 National orders - 2 to 7 working days

🌍 International orders - 5 days to 12 working days

 

Returns and Refunds

Your satisfaction is our priority, which is why we offer you the possibility of returning an item. Here are the conditions:

• Returns can be made within 14 days of receipt of order. To do this, send us an email to the following address: hello@soflygems.com
• Products must be returned in their original condition and packaging, otherwise we reserve the right to refuse the return.
• After verification of your return, we will reimburse you via the original means of payment (except for return costs which are your responsibility)